Copy Custom Notifications

Copy Custom Notifications on Business Processes

Often there are times, where we should be creating multiple custom notifications may be on the same lines. Making the use of Copy Notification feature eases the creation of multiple custom Notifications.

So, make the use of Copy Notifications to lessen the burden of creating multiple notifications from scratch.

Access your Business Process and go to the Notification tab and see your existing custom notifications and click on the related actions on your custom notification and then

Business Process >> Copy Notification

Provide the Effective Date and notice the Workflow Notification that is being copied. On the next screen you will notice your custom notification being copied and you can now edit according to your need. 

Report: Business Process and Integration Notifications

Business Process and Integration Notifications

This is a report that you can use when you wanted to check for the notification routing. For example, for one of the task in the Business Process triggered a notification and you wanted to see, if it really triggered those recipients. This can be used for both Business Processes and Integrations.

There are couple of reports that you will notice in the tenant. 

 

Business Process and Integration Notifications (Do Not Use) - This is not an indexed report and Workday is not supporting this so refrain from using this report. Do Not Use (DNU)

Business Process and Integration Notifications Indexed - Use this Report. When you give your input parameters, be mindful in providing the values, do not go for lengthier durations.

The example below shows for one day.

Notice there are 317 instances for one day. Here you can see all the notifications that got generated with date and time. 

Recipients are the individual workers or the workers from the security groups. Lastly you can see the Static Email Recipients like test@gmail.com

Integrations: Notifications Sample

Integrations- Notifications Sample

We use Notifications on the scheduled Integrations specially to monitor if there is any abnormal behavior like the process getting aborted or failed or other below reasons. Once you set up the notification you can receive an email with the configured message.

Most commonly used Integration Statuses in Production are:

Aborted

Completed

Completed with Errors

Failed

Not Run due to Exceptions on Future Process

Some of the Fields that you can use on Notification while building your message:

 

• Integration System
• Integration Event
• Integration Event Status
• Integration Attachment
• Created from Integration Process Event

Sample Email:  Try to build with the below sample. Using Text and External Fields (Bold) 

Subject:

 

Integration System : Integration Event Status

 

Body: 

 

Integration System is Integration Event Status

 

Line break

 

Integration Event URL is Integration Event

 

Line Break

Business Processes: How to exclude the Notification details link

How to exclude the Notification details link - Business Process

In business Processes, you know that you will be able to configure the custom notifications. Usually you will see the link in the notification that gets generated. There could be different reasons ( like security, don't need to give extra details) as why you don't want to show up the link to the process. 

Go to Edit Workflow Notification and check the check box as shown below. This helps in not showing the link details.