NSC Tenant Management View

 Tenant Management

Not every one will have the access to the Customer Central. Here is the view of how a NSC would create Tenant request and what options are available to request.

Any request related to refresh, exemption, renew, Implementer access etc. will be taken care here.

How many Exemptions are allowed on Sandbox?

Sandbox Refresh Exemptions

Workday allows up to two consecutive exemptions for refreshing Sandbox. 

What is Refresh Exemption ?

    Requesting a Sandbox Refresh Exemption simply means that the data and configurations aren't refreshed from Production that week.   

Where can we request the exemption ?

    Workday Customer Central. Navigation:

        Tenant Management > Create Tenant Request

Who can request for the exemption ?

    Exemptions can be requested by your organization's NSC (Named support contact) [usually the owners of the product in your organization] 

Points to Ponder:

• Every week Friday PST evening there will be a scheduled refresh activity in Sandbox. i.e. PROD data will be copied to SBX.
• You can't request a Sandbox refresh exemption prior to the Feature Release.
• Ad hoc Sandbox tenant refresh requests outside of our Weekly Service Update are not entertained.

Maintain Difficulty To Fill - Task

Maintain Difficulty To Fill

When ever you try to create a Job Profile, or a Position or a Job Requisition you get to see a field called Difficulty to Fill where you may need to pick one of the values populated. Every organization have a different meaning for "Difficult" or "Easy" or "Hard" , you could set this up in the task to configure any additional items if you need.

From Create Position task

From Create Job Profile task


Here is the task where you can add any of the required new listings. Also notice the number of usage of these items in job profiles.

How to set up the Announcements in Workday?

Announcements

You can notice Announcements on your home page and they are different for each employee based on the configurations. Understand that this is part of your Home (Landing Page) Dashboard, which is configurable.

Access the Configure Announcements task and identify the Home Dashboard to configure.

Notice the Rule column, this can be setup with the task Create Announcement Rule. Based on the rule you condition, it will show up the group of employees if they satisfy the condition. 

Also up on expiration date, it will not show up to view on the page. 

Also you can use the Edit Dashboard (Home)task to control all your announcements.

Compare Workers / Compare Team

Compare Workers

Use the standard report Compare Workers to compare workers in the tenant. This helps in finding more than one employee's information at the same time side by side and take an informed decision. This allows you to compare a Contingent Worker along with the Worker.

Also there is another standard report by the name - Compare Team which helps in comparing the Workers in a given team.  This won't let you compare your workers along with the Contingent Workers.

Use the Report - Compare Talent by Organization to identify the right talent.