What is Workday Customer Central?

Customer Central

We often listen to this term Customer Central in Workday. Its a Workday tenant that sits on top on all non-production tenants, which allows customers to view all non-production tenants in one place. 

Using Config Catalog in the Customer Central you can make your tenants back to Factory Default configs. Customer Central is a new tenant in each customer environment that resides over all customer non-production tenants during their life as a customer. Customers must have a Customer Central tenant in order to access the tools. No customer data is housed within Customer Central. It only provides a means for managing other tenants and access to the new tools

There are certain tools that are accessible through Customer Central.

• Tenant Health Dashboard - An availability status of each of the tools, Information relating to the setup of each user in the tenant
• Configuration Catalog - Migrate specific data sets from Factory default to non-prod tenants
• Access of all non -prod Tenants - Centralized view, easy to access and maintain.

Additional Reads:

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